The marketing hub
your team and ours share.

What Harness Hub is

Hub is a single workspace where your internal team and the Harness team co-manage every piece of marketing your business runs. Brand assets, photos, video clips, customer reviews, seasonal offers, technician spotlights, all live in one place. From there, the Hub turns that raw material into the deliverables your business actually ships:

• Direct mail graphics, postcards, EDDM pieces, neighborhood flyers, generated against your brand kit and ready for print drop.
• Social media graphics, pre-built templates and on-demand AI generation for Facebook, Instagram, TikTok, and LinkedIn.
• Website articles, service area pages, seasonal content, local SEO articles, generated and reviewed before they ship live.
• Email campaigns, graphics + copy generated and queued for review.
• Print collateral, door hangers, vehicle wraps, sales sheets.

If your team has the input (a brand asset, a customer photo, a campaign brief), Hub turns it into marketing output. The Harness team reviews, polishes, and ships, your internal team owns the brand and the approvals.

Co-managed, not “client-portal”-ed

Most agency portals are read-only show-and-tell tools. The agency runs everything; the client logs in monthly to look at a report. That’s not Hub.

Hub is co-managed, meaning your internal marketing person (or owner, or office manager, or whoever owns the brand) actually works inside the same tool the Harness team works in. Comments thread per-asset. Approvals route through a structured queue. Drafts can be edited in-flight by either team. The result: marketing that ships 3-5× faster than the typical agency-and-client back-and-forth.

What lives inside Hub

Asset library

• Brand assets, logos, color systems
• Photo and video uploads, drag-and-drop from your phone or office
• Customer review pulls and quote library
• Technician headshots and team photos
• Seasonal offer history

Asset generation

• AI-generated graphics from your brand kit
• Direct-mail templates per ZIP and per service line
• Social posts in your voice, ready for review
• Article drafts for service areas, seasonal pushes, FAQ content

Reporting

• Marketing performance, booked-job rate by channel, paid spend pacing, lead source mix
• Content performance, which articles converted, which social posts got traction
• Local visibility, GBP performance, review velocity, citation health
• Light operational tie-in, booked job count, missed-call recovery rate from Harness Agent

The reporting layer is intentionally focused on marketing. It’s not your dispatch board, not your operational P&L, not your tech utilization view. It’s the marketing performance lens that pairs with your CRM and your actual operations system.

Who works in Hub

• The Harness team, strategist, content team, creative, and account manager all live in Hub day-to-day
• Your internal owner or marketing person, uploads, approvals, brand-voice ownership, comment threads
• Optional: your operations team, pulls light reporting for the morning huddle

Most clients have 2-3 internal users in Hub. Larger operators run 5-8. There are no per-seat fees in our managed tiers.

How to get Harness Hub

• Bundled with the Accelerate tier of our digital marketing program, included by default at no add-on cost.
• Standalone, Hub is also available as a standalone subscription for operators who want the marketing collaboration layer without the full retainer. Start a conversation for current standalone pricing.

If your current marketing process runs on Slack threads, screenshot reviews, and a shared Google Drive nobody can find anything in, Hub is the version of that workflow that doesn’t lose every fourth deliverable in the cracks.