Veterinary marketing

A full marketing stack
for veterinary practices.

Most veterinary practices are losing call-in clients to corporate-owned hospitals with seven-figure marketing budgets. We level that. AI-native marketing infrastructure built for independent vets and small group hospitals, priced to make sense at a single-doctor scale.

Independent vet practices are under siege. Marketing should defend them.

Corporate consolidation in veterinary care is rapid and aggressive. National chains spend nine figures on demand generation and have built call-handling and follow-up systems most independent practices can’t approach. The local family-owned practice that built its book over 20 years can lose its share of new-client demand in 18 months if the marketing stack stays where it was in 2018.

That’s the problem we solve. Same caliber of marketing infrastructure as the chains, priced for an independent operator.

What we cover for veterinary practices

Wellness exams

Annuals, vaccines, puppy/kitten visits. The new-client acquisition funnel that drives LTV.

Surgery & dental

Spay/neuter, soft-tissue, dental cleanings. High-margin, education-driven content funnels.

Emergency triage

After-hours call routing to your on-call protocol. Wellness vs. emergency triage automated.

Specialty & exotic

Birds, reptiles, pocket pets, dermatology, ophthalmology. Niche-search content + ad targeting.

End-of-life care

Hospice and euthanasia services. Sensitive content and trust-driven authority.

Online booking

Real-time availability against your PIMS. No double-bookings, no phone-tag.

Why Harness Agent matters for veterinary

Vet practices have the highest after-hours call volume in any service-business category. Pet owners don’t decide their cat is sick during business hours. A 2am call about a vomiting cat is either an emergency referral (legitimate) or a new-client wellness appointment that wants to book for next Tuesday (very legitimate). Harness Agent triages both, schedules the wellness, and routes the emergency to the on-call protocol your practice has set up. Unlimited at the Accelerate tier.

PIMS-integrated reporting

Veterinary runs on Practice Information Management Systems (PIMS), different from home-services CRMs. We integrate cleanly with the major platforms:

Veterinary PIMS we integrate with
  • ezyVet
  • AVImark
  • Cornerstone
  • ImproMed
  • IDEXX Neo
  • Vetspire
  • DVMax
  • Provet Cloud
  • Hippo Manager

Custom integrations available as a scoped add-on at the Accelerate tier, see CRM integrations.

What the practice owner sees on the custom reporting dashboard:

  • New-client acquisition by channel
  • Average lifetime value of a new client by acquisition source
  • Wellness conversion rate of first-time visitors
  • After-hours call capture rate
  • Reviews per 100 visits, by location and DVM
  • Booked exams (the number, not the form fills)

The full marketing stack for veterinary

The program runs as one continuous stack across web, search, paid media, content, creative, and AI front-desk handling:

  • Local SEO + GBP, neighborhood-level optimization, review velocity, schema for the answer engines (where pet owners increasingly search)
  • Google Ads + Performance Max, tuned to new-client acquisition with offline conversion tracking back to your PIMS
  • Pagestorm landing pages, per-service, per-DVM, per-condition. Wellness, dental, surgery, exotic, end-of-life.
  • Harness Agent, 24/7 receptionist tuned to wellness vs. emergency triage
  • Harness Hub, co-managed marketing hub for asset uploads, AI-generated direct mail and social, article drafts, and marketing reporting

Markets we currently target

If your practice is in another market and you want this program, tell us where you operate. Pricing is on the pricing page, most independent practices land at the Growth or Accelerate tier.

Ready to start?

Tell us about your operation. We'll map the program.

Every Harness engagement starts with a conversation about your business, not a templated audit. Drop a note and we'll be in touch within one business day.